The user has to manually re-configure the device with the new URL, or delete and recreate the email account on the device.. Nov 27, 2017 Outlook is not provided as part of the Exchange Online subscription price.. EAS On-boarding Today, when a user's mailbox moved from Exchange on-premises to Exchange Online (Office 365), Outlook and Outlook Web App (OWA) have a seamless method to redirect the user to the new mailbox location.
But what about ActiveSync-enabled devices? Before the above updates are installed, after the mailbox is moved, the user’s mail stops syncing on their EAS device because the device can no longer find the current location of the mailbox.. Collect mailbox information from Office 365 Exchange Online using The reason for this behavior is that when a mailbox is moved from on-premises to Office 365, the device tries to connect to the user’s mailbox’s last location before the migration, which is the on-premises server.. • The Client Access server checks if the user mailbox is present • The Client Access server gets a response that the user mailbox is not found.
Microsoft Office Pro Plus (which includes Microsoft Outlook) is included in some Office 365 plans and can be purchased as a separate subscription.. Once the updates are installed on your on-premises servers and a mailbox is moved to Office 365, an EAS device should be able to find the new location of the mailbox and sync without any user impact or intervention.
• The Client Access server gets a response that the user mailbox is not found.. You will see the following limitations if you use POP to connect to an Exchange.. MS Exchange Server Outlook mobile adds support for hybrid Exchange on-premises customers.. On-premises Client Access servers did not redirect devices to new mailboxes If the user’s mailbox was not found in the source forest, the Client Access server would return an error message.. Outlook uses Autodiscover to redirect the user, and OWA provides a link to Office 365 login. 5ebbf469cd